Freight Ferry Crossings from Dover
Even if you’ve crossed the Channel from Dover before, it’s always a good idea to brush up on the directions. This is especially true as there’s building work going on at the moment. We’ll help you stay up to date.
Port of Dover
Eastern Docks (Ferry Terminal)
Latitude: 51° 7’ 41.905” N (51.128307)
Longitude: 1° 19’ 59.411” E (1.33317)
Postcode: CT16 1JA
Getting to Dover
Freight traffic arrives at the port either from the M20 or the M2.
The M20 merges into the A20 at Folkestone, with Dover only a short distance away. From the M2, follow the A2 past Canterbury. Both the A2 and A20 arrive at the Eastern Docks roundabout, where you can turn into the Dover Ferry Terminal.
The docks are signposted from the M25 as Dover.
Currently the port is undergoing major building work and there are some temporary roads. These could change. However, the route is well marked out – follow the overhead signs for freight or the picture of lorries on the ship
Our Folkestone Offices
Our offices are within Folkestone motorway service area (Stop 24) at junction 11 of the M20. If you’re coming that way, you’re welcome to use our secure truck park for a 2-hour break. It’s free.
Our office has a bureau de change where we offer you a discounted rate on Euros and Swiss Francs. The bureau is open 24 hours a day and you can pre-order your currency Monday to Friday, 09:00 to 17:00.
Call us on 01304 218328.
What to do When you Arrive
Once you’ve arrived at the Port of Dover, the process is very similar whether you’re travelling to Calais or Dunkirk, with DFDS or P&O.
You’ll see booths for the UK Border Force on both sides of the road. You may be asked to stop here for security checks.
The freight lanes then split in two:
It’s a legal requirement in the UK for all vehicles travelling on ferries to be weighed.
Follow the road until you reach the weigh bridge. Drive to the end and wait for the green arrow to flash, then press the black button and take the ticket. You’ll need this to check in.
You now need to check in. Go to the DFDS or P&O booths and give the staff your weigh bridge ticket, vehicle registration number and passport.
If there’s a problem with your booking, phone us on 01304 218328. This number is staffed 24 hours a day and we can normally sort out issues quickly.
When you’ve checked in you’ll get a window hanger with either a tear off strip or separate ticket. The type you get depends whether you’re travelling with DFDS or P&O.
When you reach your allocated lane, simply wait until the ferry is ready. There’s a fast food restaurant here where you can get something to eat and drink.
For bookings, call us on 01304 218328.